60-Day Money-Back Guarantee

We stand behind the quality of our products. If you’re not satisfied with your purchase, you may request a refund within 60 days of delivery.

To ensure fairness for all customers, this guarantee applies to your first order only.

Eligibility for Refunds

To qualify for a refund:

• The request must be made within 60 days of receiving your order
• The refund applies to your first order only, including discounted purchases
• Refunds apply to the full order, not individual items within the order
• Proof of purchase (order number or confirmation email) is required

Returns

In most cases, returns are not required.

Non-Refundable Situations

Refunds will not be issued in the following cases:

• Orders placed after your first purchase
• Requests made after the 60-day period

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery. We will make it right by offering a replacement or refund.

How to Request a Refund

To initiate a refund, please contact us at:

support@noctrove.com

Include:

• Your order number
• A brief description of the issue

We aim to respond within 24–48 hours.

Processing Time

Once your refund is approved, it will be processed to your original payment method within 2–5 business days, depending on your bank or payment provider.

Contact

If you have any questions, feel free to reach out to us at:

support@noctrove.com

Thank you for choosing us, we’re here to support you on your journey to better sleep and calm.